CFGBankArenaPremium.com is the official premium seating website for CFG Bank Arena. CFGBankArenaPremium.com is designed specifically for premium suite sales (e.g. luxury suites, luxury suite tickets, etc.). This website is operated by Oak View Group at CFG Bank Arena and powered by SuitePro®.
Yes, the suites sold on this website come directly from CFG Bank Arena.
Your personally identifiable information and non-personally identifiable information are protected using industry-standard data encryption and security measures. If you provide payment information to purchase a suite, your payment information will be handled in accordance with PCI DSS, the information security standard for protecting credit card data. For more information, please see our Privacy Policy.
To reserve a suite for a concert or live event at CFG Bank Arena, simply navigate to the Events section and select the event you plan to attend. Suites are conveniently available for purchase on our website by securely entering your credit card details.
Most CFG Bank Arena suites offer the option to purchase additional (“SRO”) tickets for your suite. To see if your suite offers SROs, please view the specific listing or refer to your reservation documents. SROs can be purchased by contacting your CFG Bank Arena Sales & Service Representative.
Following your purchase, a Sales & Service Representative from CFG Bank Arena will reach out to confirm your reservation and coordinate ticket delivery for your suite. All tickets will be delivered digitally to the email associated with your purchase.
Once you've completed your purchase, you'll receive an online Account Manager ID. A dedicated CFG Bank Arena representative will then guide you through the process of accessing and transferring your tickets. It's important to note that these tickets are exclusively mobile and cannot be printed. To ensure seamless entry to CFG Bank Arena, we advise transferring tickets directly to each guest. This guarantees smooth access and an enjoyable event experience for all.
Yes. All suites listed on CFGBankArenaPremium.com are fully private.
Yes. All suites at CFG Bank Arena are ADA accessible.
Acceptable forms of payment on CFGBankArenaPremium.com include:
Payment in full is required upon booking in order to secure a suite.
There is typically arena fee per transaction which price varies per each event. In-suite catering is not included with the suite purchase and a menu will be provided with the total cost of each item/package.
No. All suite sales are final. For more information on rescheduled events or canceled events, see below.
Should an event be postponed, your suite tickets will be valid for the rescheduled event.
If the event is canceled, a refund will be issued to the purchaser.
To place an advance catering order, your CFG Bank Arena Representative will provide you with the suites catering menu and assist with coordinating your order.
No. In-suite catering is not required to purchase and there is no catering minimum. Guests can also purchase food and beverage individually from general concessions and bring these items back to the suite. Outside food and beverage is not permitted inside the arena.
All costs will be provided in the catering menu. Packages are set based on type of food and beverage - i.e., individual items vs. packages. - and number of people.
All suite guests will need a ticket regardless of age.
The CFG Bank Arena bag policy can be found here.
CFG Bank Arena suites will include a limited number of parking passes with each suite rental. VIP parking will be available in the Arena Garage off S. Howard St.
For those renting a suite, guests have exclusive access to the two VIP entrances in the garage on the East and West side of the arena.
Arena doors typically open one hour prior to events. Please refer to your Know Before You Go that you will receive closer to your event date for the exact time of doors opening.
Yes. Each suite is serviced by an attendant. An Event Day menu will be available in your suite and food/drink orders can be placed through your server. In-suite catering items are served in group portions, not individually. Please make your suite representative aware of your intent to purchase food and beverage if you would like to place an order in advance.
While it is not required, gratuity is customary and greatly appreciated.
Reach out and a CFG Bank Arena representative will be happy to assist you